Always check the relevant rules and regulations applicable in Belgium and abroad, imposed by the competent authorities. Suitable face masks are surgical masks as well as non-medical masks that are large enough to cover the nose and mouth completely. If you are traveling with another airline, you'll need to head to that airline's check-in desk before you fly. In case you spend less than the amount of the voucher, you will retain the remainder of the voucher’s value. You will not have to pay the difference. "If you’re flying with TUI, online check-in opens 24 hours before your outbound flight (departing from the UK) and is available right up until three hours before take-off. If you're taking sports equipment with you, it can be booked from 90 days before your return flight. Boarding. We therefore advise you to consult their terms and conditions and the measures they have taken. If you prefer a cash refund, you will soon be able to make an online request. Note: our customary “TUI fly Shop & Café magazine” will temporarily not be available on board. You can do this while you check in online, which is possible from 24 to 6 hours before departure. With this app it's easy to book your flights, check your flight schedule and view up-to-date flight times. Flying with another airline? The voucher is personal, you are not allowed to give it to someone else. Flights Holiday Rentals Restaurants Things to do Skip to main content. Each passenger has the responsibility to ensure that he/she carries the required travel documents and is aware of the formalities for travel in Belgium and abroad. If you have a TUI All-Risk insurance and if you have booked at trip to an affected area, you are covered for 75% of the cancellation costs. Have you not yet reserved a seat? Our partners will do everything within their power to help you! - Air Travel Forum. Your travel agent can give you more information. If the new flight price (including any extras that have been booked) exceeds the price of the original booking after changing the flight’s date and/or destination, you shall pay the price difference. Is it not possible to travel to your destination and pick up your rental car? If you have a cancellation insurance, you will in most cases not be able to cancel on account of the coronavirus. After all, the safety of all our customers and employees is our top priority. Flying with TUI airways? € 1,34 per minute), They will gladly make the booking for you. Contact them by telephone at +32 800 400 79 or by e-mail reservation@sunnycars.be. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. TUI fly is active in different countries. You can find an overview of all measures taken and changes applicable on board our TUI fly flights on the special web page https://www.tuifly.be/en/flightinfo-corona-measures. If you cancelled your flight on your own initiative, you will not qualify for a voucher. Flights Holiday Rentals Restaurants Things to do Skip to main content. After you received the voucher, you can submit a request for a refund via My TUI fly: https://www.tuifly.be/en/my_zone. Active depuis 12 ans en France, TUI fly est une compagnie aérienne belge née en 2004.Son réseau compte actuellement 187 routes et relie 111 aéroports. The e-mail will contain all necessary information. You can consult this page to see to which destinations we fly at the moment. Contact your travel agent or call +32 (0) 2 717 86 61 to take out this insurance. The issue date and the expiry date of the initially issued voucher will remain applicable. VisumCentrale processes each file separately and will try to give you all necessary information as quickly as possible. Whether your flight will take place depends on your destination and the flight schedule. When the authorities and ministries abroad communicate updates and have considerably stepped up the measures already taken, these areas are regarded as affected areas. For more information, consult the website of the Belgian government (https://www.info-coronavirus.be/en/), the website of the Federal Public Service Foreign Affairs (https://diplomatie.belgium.be/en) or the embassy/consulate at your destination. Signing the TUI fly COVID-19 statement is even possible until 1 hour before departure. Sign in. The e-mail will contain all necessary information. It’s a way to insure yourself against future developments in the situation relating to the coronavirus. This statement applies to every passenger, regardless of age. You’ll also need to check in 24 hours before your return flight. You have to state the means of transport you have used. When you check-in online you will be able to see the boarding passes for your Outbound and Inbound flights in a separate window. We want to get you away on time - find out how we board your flight. All you need is your booking reference or form of identification (e.g. Hotels ; Things to do ; Restaurants ; Flights ; Holiday Rentals ; Package Holidays ; Cruises ; Car Hire ; Add a Place ; Travel Forum ; Airlines ; Best of 2020 ; Help Centre ; TUI boarding passes!! Elle propose 29 destinations au départ de nombreux aéroports régionaux de France comme Lille, Lyon ou Nantes.Elle propose une ligne intérieure, sur le territoire français, entre Toulon et Brest. Note: our offer and flight schedule may be subject to change. Just a moment while we perform our search... We do everything within our power to keep this information up to date, but we count on you to also seek information before your departure. You will receive your voucher by e-mail. Of course we hope you will opt for an alternative flight. Our policy relating to hand baggage has changed. Also take into account that it is obligatory to wear a face mask at some airports and that you are responsible for bringing your own face mask. Answer 1 of 5: Hi all, I am due to fly out tomorrow to Turkey and have just checked in online and when it comes to printing out the boarding passes i am only getting outbound boarding passes, there is no return boarding passes to print out? Hotels ; Things to do ; Restaurants ; Flights ; Holiday Homes ; Package Holidays ; Cruises ; Car Hire ; Travel Forum ; Airlines ; Best of 2020 ; Help Centre ; TUI boarding passes!! The insurance company will make a 75% refund of the cancellation costs. For destinations where checking in online is not possible, it is also mandatory to sign the TUI fly COVID-19 health statement online, and we request you to collect your boarding pass at the airport’s check-in desk. We recommend you to first contact your airline to find out whether your flight can still take place, can be postponed or changed. That is what I do almost every time I travel. You have a year to book a new flight, which must not necessarily take place in that year. Moreover, the different authorities have to allow travel to these destinations again. Boarding. The e-mail will contain all necessary information. You will receive the voucher by e-mail. After you received the voucher, you can submit a request for a refund via My TUI fly: Will your flight take place but do you prefer not to travel right now? You will receive your voucher by e-mail. This applies to all travellers. Attention: a refund is only possible if you have not yet used the voucher. The customers must wear a face mask (which they must bring themselves). In step 3 of your damage claim file, select “other” under “reason for the cancellation” and specify "coronavirus". A voucher will only be issued in cases where TUI fly cancelled a flight due to the situation of force majeure caused by the coronavirus. as well as all other persons travelling to Belgium, except: if they will stay in Belgium less than 48 hours. Post. You can find all up-to-date information about changes and cancellations in their FAQ (only available in Dutch or French). We do everything within our power to keep this information up to date, but we count on you to also seek information before your departure. Managing your booking. See all. You can download our menu for your flight at https://www.tuifly.be/en/buyonboard-en. If the price is lower, you will receive the balance in the form or a voucher. At the airport. You don’t need to contact us yourself. Download your boarding pass, incl. By ... Find out the best way to check in for your British Airways flight. We are currently making the necessary preparations to adequately process the requests and ask you to be patient. Do you prefer a cash refund? In that case the normal cancellation conditions will apply. Post. This applies to both the outward and the return flight. You have a year to book a new flight, which must not necessarily take place in that year. We can imagine that you have been looking forward to your trip. When I click on Check-in, nothing happens - what's going wrong? I'm on the My Booking page. After you received the voucher, you can submit a request for a refund via My TUI fly: https://www.tuifly.be/en/my_zone. To keep our fares as low as possible the tickets you buy are non-refundable. Airline, Airport, and Travel Abbreviations. Starting on the issue date, you have one year to book a new trip. Annual policies cannot be cancelled. Prenez l’avion de Marseille à partir de 21 €, de Paris à partir de 22 € ou de Nantes à partir de 61 €. Always check the relevant rules and regulations applicable in Belgium and abroad, imposed by the competent authorities. Hotels ; Things to do ; Restaurants ; Flights ; Vacation Packages ; Cruises ; Travel Forum ; Airlines ; Best of 2020 ; Help Center ; TUI boarding passes!! if they return to Belgium after a stay abroad of less than 48 hours. This measure applies to all TUI fly flights that had to be/are cancelled due to the coronavirus and for which TUI fly has issued/issues a voucher. Our website contains information for each country as to the available destinations (more information is available at https://www.tuifly.be/en/corona-measures) and the measures that have been taken (more information is available at https://www.tuifly.be/en/flightinfo-corona-measures). Face masks are obligatory for all passengers aged 6 and older. Log in to get trip updates and message other travelers. As soon as the relevant process has been developed, we will provide clear information on our website. Sign in. Passengers have an online web check-in window of 24 hours up until 1 hour before flight departure for domestic flights or 24 hours up until 2 hours before flight departure for international flights. Attention: a refund is only possible if you have not yet used the voucher. I am due to fly out tomorrow to Turkey and have just checked in online and when it comes to printing out the boarding passes i am only getting outbound boarding passes, there is no return boarding passes to print out? If you booked a flight for which TUI fly is not the operating airline, you will need to contact that airline or your travel agency to discuss your options. You will find an overview of these suppliers below. Due to the measures taken at the different destinations, we have had to change or even cancel part of our flights for this summer. A reader was forced to pay £340 for a new flight after his printed boarding pass was declined . You can use this voucher to book a new flight. Whilst we have normally been able to print out boarding passes on TUI (ta && ta.queueForLoad ? You don’t need to contact us yourself. We should point out that all our passengers are responsible for their compliance with the health and admission requirements of the countries they travel to (including transit countries). This way we will be able to travel together safely and without worries. You don’t need to contact us yourself. We do everything within our power to keep this information up to date, but we count on you to also seek information before your departure. Why did I get a Confirmation of Check-in document instead of a boarding pass when I checked in online? The TUI app also makes it easy for you to check in online and download your boarding pass, so you no longer need to print it. This way, you are always aware of the most recent information. If you want to book this flight, you can contact our TUI fly Customer Service Center: They will gladly make the booking for you. If your file is cancelled free of charge, the premium will also be cancelled free of charge. At this moment we are issuing the vouchers for bookings that were cancelled by TUI fly. The face mask must be replaced every four hours.Passengers who do not wear a face mask or refuse to wear one will be denied access to the aircraft or will be requested to leave the aircraft before the closing of the doors. You can find detailed information about the voucher and the conditions here. For your cancelled flight, you will receive a voucher to book a new TUI fly flight. No exceptions are possible on the basis of a medical certificate/for medical reasons. Absolutely! ", https://www.tui.co.uk/destinations/info/preparing-to-travel. On your next flight, TUI fly will offer you the possibility to purchase a limited assortment of snacks and beverages on board. The e-mail will contain all necessary information. Post. We ask you to read this information carefully, so you are prepared for your trip, and advise you to read it again 1 day before your departure, as the information may have been updated in the meantime. All TUI fly bookings made before or on 31/03/2021 with a departure before or on 31/08/2021 can change 1x free of charge up to 7 days before departure, with the new departure date being before or on 27/10/2021. When checking in, you are required to confirm that you have read the TUI fly COVID-19 Statement. Alerts. You can also find the most recently updated information in the frequently asked questions below. You will receive the voucher by e-mail. If you wish to change your flight with a departure date after 31 August 2021, the normal conditions apply. Obviously, there are a number of things you should take into account and you will have to make some adjustments. • Your boarding pass or confirmation of check in will open in a new window. You can book this All-Risk insurance up to 57 days prior to your departure. You don’t need to contact us yourself. You'll then be able to see boarding passes for your outward and return flights in a separate window. You should take into account a processing time of approximately 6 weeks, due to the large number of requests. Family members and/or friends who drop you off at the airport are requested not to enter the airport building. Passengers who do not comply with the rules will be qualified as recalcitrant, authorising TUI fly to deny them access to all flights in the future. Your file will be processed as soon as possible. Did you book a room in an airport hotel upon arrival/departure through TUI, but your trip has been cancelled? In that case we ask you to contact our TUI fly Customer Service Center: They will gladly make the booking for you. In light of coronavirus, TUI and TUI fly have taken various measures. Can I upgrade my seats when I check in online? You can book this All-Risk insurance up to 57 days prior to your departure. You'll need to print each boarding pass clearly on an individual piece of A4 paper as per Thomson instructions. In case the new flight price is lower than the price of the original booking after changing the flight’s date and/or destination, the price difference shall not be refunded. Babies and children under the age of 16 travelling with an adult, can be included in the form of the adult accompanying them. It goes without saying that they will take every possible precaution to take your customers to their destination as safely as possible: If you prefer a private ride rather than the combined ride you booked, this is certainly possible. Once TUI fly cancelled your flight, it may take a up to 4 weeks before you will receive your voucher. You will receive a voucher to book a new TUI fly flight. baggage or seat reservations. If you booked a flight via an online travel agent or a facilitator (i.e. You can also call the TUI fly Customer Service Center at +32 (0) 2 717 86 61. You can contact GO TUI by e-mail help@gotui.com or by telephone at +32 78 149 258 in case of an emergency. You will receive a QR code after having completed the form. Contact your travel agent or call +32 (0) 2 717 86 61 to take out this insurance. Checking in. The face mask must be worn at least when boarding, during the entire duration of the flight and when disembarking  as you may be sitting/standing next to someone other than your own travel party and the distance of 1,5 meters can’t always be respected. The vehicle is disinfected after each ride. The measures taken by the suppliers can change at any time. If you change your booking, the premium will be deducted from the new travel price. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. For Morocco: +212 5 22 63 46 00 (local tariff), For France: 0899 190 043 (max. Inbox. Trouvez des vols pour Rabat à partir de 21 €. That is possible as well. If you have a TUI All-Risk insurance and if you have booked at trip to an affected area, you are covered for 75% of the cancellation costs. How do I effectively communicate with an airline? Call them at 0902 150 45 (0.75 euros / min). The vouchers are issued in several phases. Each passenger has the responsibility to ensure that he/she carries the required travel documents and is aware of the formalities for travel in Belgium and abroad. If you have a TUI All-Risk insurance and if you have booked at trip to an affected area, you are covered for 75% of the cancellation costs. Alerts. You’ll need to take this to the bag-drop desk at the airport and collect your boarding pass before you go through the security gate. The voucher is valid for one year and can be used for all available TUI fly flights. The voucher for the total amount will be sent to the passenger-main booker in the name and for the account of the passenger-main booker and his/her travel companions. Print out this QR code or save it on a digital device and keep it at hand upon check-in or boarding. That’s why we want to suggest an alternative flight from the TUI fly flight schedule. Yes, the TUI fly web portal has been reopened. I therefore would not be too concerned. Log in to get trip updates and message other travellers. More information is available at https://www.tuifly.be/en/fly-deluxe-en. You'll be able to do this up to six hours before your outward flight, or up to 25 hours before your return flight. Do you prefer a cash refund? You should contact the respective Foreign Affairs services: For your cancelled flight, you will receive a voucher to book a new TUI fly flight, as soon as the situation allows us to resume our regular flight schedule. You are responsible for bringing a sufficient number of face masks, depending on the duration of your flight. 14. If you don’t want to travel to an affected area, you can cancel your trip. You can use this residual voucher when you book your next flight. When your flight is cancelled or changed, you should change or cancel these extras by contacting the relevant supplier to amend or cancel your reservation. 373 1 1 gold badge 3 3 silver badges 5 5 bronze badges. You can find more information on https://www.info-coronavirus.be/en/. Sometimes, travellers who are keen to showcase their holidays post pictures of the boarding pass onto social media. Trips. You are on the French website. Can you even get boarding passes before you've checked in? In times like these, travelling is not quite the experience you're used to. If your flight has been cancelled but if the same flight is available on another day of departure, it's possible to book this flight at the price you originally paid. You can also generate fake Walmart Receipts. If you booked your flight in a TUI shop or on the TUI fly website, the value of the voucher equals the price you paid for your trip (including administrative expenses, extras and the cost for travel and cancellation insurance premiums, if any). We are closely monitoring the decisions taken by the authorities in the various holiday destinations and are strictly following the travel advice given on the website of the Ministry of Foreign Affairs. Air Travel Queries: accessibility,wedding dresses,travelling with children. But if you would rather not travel right now, you have 2 options: We will in any case issue a voucher with a value equalling the price you paid for your trip. Boarding passes are key travel documents for flights. We spend the day on this excursion and return to Manali in the evening. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-107689757', '');}, 'log_autolink_impression');flight 24 hours before departure so the OP probably hasn't checked in for the return flight so wouldn't have boarding passes for that flight...? Log in to get trip updates and message other travellers. Trips. The original term of validity is indicated on your voucher. Some airlines can't be managed online, please refer to our FAQs to check your airline is included. Due to the impact of the coronavirus on our flights and the many questions we have received, waiting times at the TUI fly Customer Service Center may be very long. Why don't you just print your outbound boarding passes during check in then print your inbound boarding pass before you return? Note: you have to read the TUI fly COVID-19 statement and sign it online in order to have access to your boarding pass. Signing the TUI fly COVID-19 health statement is possible until 1 hour before departure. Our partners are doing the best they can to help you! Has your flight been cancelled and you’d like to cancel your transfer with Billo/HuureenStuur? TUI fly is your trusted partner for safe travelling. • Once you’ve checked in, you can return to this My Booking page to reprint your boarding pass or confirmation of check in at any time. This means that the new date of departure can fall after this period of one year, as long as the booking is made at the latest one year after the issue date. A TUI fly ‘MARK’ voucher is not a TUI fly Corona voucher and has nothing to do with a flight you may have booked. This (private) comfort ride can be booked against payment. We recommend you to first contact your airline to find out whether your flight can still take place, can be postponed or changed. You will automatically receive the new voucher for the remaining amount by e-mail. If the same flight is available on another day of departure, it's possible to book this flight at the price you originally paid, even if the price of the new flight is higher. More information is available here. This means that you can choose to use your voucher to book a flight for this summer 2020, this winter 2020/2021 or even next summer 2021 (as soon as this offer is available). You can find it via. Send an e-mail to. Given the quick evolution of the international reaction to the outbreak of COVID-19, TUI fly cannot guarantee the accuracy of the information below and does not accept any liability for any errors or omissions. The e-mail will contain all necessary information. That’s possible. Simply enter the reference number in the box below. You should take into account a processing time of approximately 6 weeks, due to the large number of requests. Also when i log back into TUI on the part where it says "Check-In" it also says "One or more passengers are not checked-in"......weird because the outbound boarding passes are all there for all of us. not via our website tuifly.be), you can contact them to request reimbursement of the price of your flight. You can already enter the seat number. If you are entitled to a voucher, you will receive it by e-mail. We inform you about the necessary preparations as well as of the changes at the airport and during your flight. Mobile check-in. Trips. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. See all. Read the frequently asked questions about your TUI fly flight, the available destinations and the measures we have taken to offer you a safe and comfortable trip here. If you change your booking, the premium will be deducted from the new travel price. After you received the voucher, you can submit a request for a refund via My TUI fly: https://www.tuifly.be/en/my_zone. However, you should wait until you receive the voucher by e-mail. In case you spend more than the amount of the voucher, you must pay the difference of the actual amount spent and the voucher’s value. If you've got luggage to go in the hold, you'll need to drop it off at one of the TUI bag drop desks. Otherwise we cannot issue a boarding pass. air-travel tickets united-airlines. TUI fly is your trusted partner for safe travelling. Another option is to download the airline's app and use your telephone to check in. You can contact the TUI Customer Service Center by telephone at +32 (0) 2 717 86 60. Our partner Billo can’t wait to welcome your customers again on board their vehicles. Does this option interest you? We do everything within our power to keep this information up to date. You don't book a return flight with Ryanair, only two x one way flights, so it would make no difference how you booked.. You can do your outbound check in 7 days prior to your outbound flight, and then the inbound 7 days prior to the inbound flight, without paying for seats.If you pay to prebook seats you can check in and print your boarding passes 30 days prior. On the return flight, we use either an internet cafe or hotel internet (if available) to check-in. The e-mail will contain all necessary information. If you're travelling with TUI log in to the Flight Extras website and if you've already checked-in, you'll see a print button. You can book online and enter your voucher number and unique code during the booking process. I therefore would not be too concerned. This may be a handbag, laptop back or backpack per person, with a maximum weight of 10 kg and maximum dimensions of 30 x 30 x 15 centimetres. Yes, the voucher you received remains valid and can be used to book a new flight with TUI fly. Always check the relevant rules and regulations applicable in Belgium and abroad, imposed by the competent authorities. Given the quick evolution of the international reaction to the outbreak of COVID-19, TUI fly cannot guarantee the accuracy of the information below and does not accept any liability for any errors or omissions. We are closely monitoring travel advice via the following website: https://diplomatie.belgium.be/en/services/travelling_abroad/travel_advice_by_country. However, you should wait until you receive the voucher by e-mail. Please note: you should take into account the fact that the suppliers’ terms and conditions may change at any time. 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